Privacy Notice

This privacy notice discloses the privacy practices for, and any urls that redirect to the IP addresses of these sites. This privacy notice applies solely to information collected by these websites. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Collection and Use of Personal Data

Mainstay collects personal data from its data subject’s through their use of the Mainstay’s websites. Additionally, personal data may be collected from comments and questions from visitors to Mainstay websites. Mainstay will only use such personal data where it is necessary to do so because it is relevant to Mainstay’s dealings with a user of the site or where it has their consent.

Mainstay does not require personal data from an individual to obtain access to the general public areas of its website but such data may be required for an individual to use Mainstay web applications built on the Advisor™ platform, request or download product information, communicate with Mainstay via contact forms or take advantage of other features on the Mainstay website.

Mainstay will not collect sensitive personal data about a user of the Mainstay website without their express consent.

Mainstay will use a data subject’s personal data where it is necessary to do so for such purposes as verifying the identity of visitors to the Mainstay website, creating user credentials such as user names and passwords, processing and responding to requests, improving its operations, maintaining details of its business contacts, facilitating business transactions, monitoring market performance and developing new business.

Mainstay will only use personal data in a way that is appropriate, taking into account a data subject’s consent, the extent to which it is necessary for Mainstay to use personal data in its dealings with a data subject and the purposes which are disclosed to a data subject in this Privacy Policy or which are relevant to the reason for a data subject giving personal data to Mainstay.

Direct Marketing

With a data subject’s consent, Mainstay may use personal data for direct marketing, including sending them details of offers of both Mainstay and third party products and services.

If a data subject consents to Mainstay (and/or any third party) providing them with direct marketing material he may be requested to elect the type of media via which this material shall be provided (for example by post, e-mail, telephone or fax). Mainstay will only provide such material via the chosen media. If at any stage a data subject objects to Mainstay’s use of their personal data for direct marketing or to the media in which such material is being sent, he may choose to unsubscribe to its receipt. If he has consented to third party direct marketing it will be necessary to unsubscribe directly with that third party.

Mainstay may disclose personal data to carefully selected business partners and third party suppliers with whom it engages to provide services. However, other than as set out in this Privacy Policy, Mainstay will not disclose or share personal data with any third party without a data subject’s express consent unless it is necessary to do so to provide the services or products requested by a data subject when providing Mainstay with personal data or unless it is required by law.

Mainstay does not sell, trade, or rent personal information to any business for direct marketing purposes.

Use of “cookies”

Mainstay may use “cookies” on its websites to track and analyze website traffic, allow visitors to use the website without having to log in upon returning, to input information to email forms, to improve the site, to verify that visitors meet the necessary criteria to process their requests and to improve the management and security of the website. A “cookie” is information that a website puts on a visitor’s hard drive so that it can remember pieces of information about them when they next visit the website or a related website. Mainstay uses cookies to record personal data about an individual who uses its website in order to facilitate their future activities. Unless otherwise notified by Mainstay, Mainstay will not use personal data sent in a cookie for marketing purposes and will not share this personal data with third parties.

If an individual does not wish to receive cookies from Mainstay’s website, he can set their browser to warn them before accepting cookies and refuse the cookie when alerted by the browser to its presence. Cookies can also be refused by turning them off in the browser. However, if cookies are not accepted by a visitor, the range of features available to the user on the Mainstay website may be limited.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable.

Some areas of Mainstay’s website may require pre-qualification or registration for access and, if access is granted, may require a user name, password or other technique to control access. Registered visitors should carefully safeguard their username and password and only make it available to authorized agents. They may not sell, assign or transfer such passwords or rights of access. It is Mainstay’s policy to grant access to any visitor using an authorized username and password. If data subjects become aware of any unauthorized use of a password, they should notify Mainstay.

If you need additional assistance with correcting or deleting your personal information, or if you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 650-448-1660 or via email at